Refund policy

Please note international orders, products where more than half of the product has been used, or customizable products (DermaBright Pads) are not eligible for return or refund.

We want you to love your AziMD Skincare purchase. If you’re not 100% satisfied with a product and it’s eligible for a return, you can start your return request within 30 days of your delivery date. We would be happy to issue an online store credit or a full refund for the full amount of your product purchase, minus shipping. All shipping charges are non-refundable.

If requesting multiple returns within a 30-day time frame, please note that your AziMD account will be flagged as fraudulent and will result in the automatic cancellation of any future orders.

AziMD would be happy to provide a return shipping label for your order at the customer's request. This label will be sent to the original email provided on your order.

To be eligible for a return, please review the following requirements for online purchases:

-The product must be returned within 30 days of the delivery date. Returns made beyond the following time limit will be refused and mailed back to the shipping address on the original order.

-We require the complete regimen/bundle to be returned together. Incomplete bundles or regimens will not be eligible for a refund.

-The product is to be returned in the original packaging.

-AziMD Skincare reserves the right to deny a product return request and properly dispose of any product returned to our facility that fails to meet our return requirements.

Once the items have been returned and approved for return at our facility a credit will be issued to the original email used to place your order. Please allow 7-10 business days for credits to be processed.

To proceed with the return process, please contact the AziMD Skincare Service Team, info@azimdskincare.com.